Give every home services inquiry a clear owner.
Keep quote requests, emergency service requests, and maintenance inquiries visible to your team.
See PricingThe Shared Inbox Pain
- !Losing high-value website quote requests in spam
- !No clear owner for incoming emergency service forms
- !Managers cannot verify if follow-up occurred
The Intaque Solution
- Route captured quote requests to the sales group
- Surface potentially urgent repairs for human review
- See who claimed and updated each request
Common Home Services Request Types
Common questions
Frequently asked questions
Which home services inquiries can Intaque organize?
Examples include Quote Requests, Emergency Repair, Scheduling. Configure supported, marked website forms or trusted shared-mailbox forwards for the inquiries your team handles; website form capture filters sensitive fields.
How does a request reach the right team?
AI uses your company guidance to recommend one of your configured groups. That group's assignment settings determine who receives an offer or a queue notice; staff remain responsible for follow-up.
How can managers spot work that needs attention?
The Control Center shows group availability, unclaimed and overdue queues, and attention-risk requests. Once a request is effectively assigned, its group SLA can trigger in-app and staff-email manager alerts if it remains open past the deadline.