Intaque

For teams across industries

Every inquiry gets an owner.

Your website forms and shared mailboxes bring in questions all day. Intaque turns them into accountable requests, so your team can spend their time on the people who need them.

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One plan. Unlimited offices, users and groups. Built for teams across industries.

Illustrative Intaque request queue with views, attention score, status, priority and assignee columns for a synthetic medical practice
Request queue. Every inquiry has a status, a priority and a named owner, with views and filters for the queue each team works from. Illustrative synthetic demo, not live data.

The problem

When the whole team can see the inbox, no one is on the hook.

A service question arrives through the website. An account question lands in info@. Three people open it. Nobody replies, because everybody assumes someone else did.

  • Inquiries lost between a form and a shared mailbox
  • Unclear ownership across teams and departments
  • Managers learning about a delay after the customer calls again

The guide

Intaque keeps the inbox accountable, and your team in charge.

You know your business. Intaque brings the structure: screening, summaries, routing suggestions, deadlines and a clear record. People decide and people reply. AI drafts are copy-only and never sent to a contact.

Intaque manages the operational side of inquiries. It is not an electronic health record, emergency triage or clinical decision software. Ask visitors not to submit urgent medical needs through web forms.

The plan

Connect, route, manage.

Step 1

Connect

Mark opted-in forms and set up forwarding for the mailboxes you choose.

Step 2

Route

AI suggests a group; your office teams, round robin and availability decide who is offered the work.

Step 3

Manage

Track claims, notes, tasks and SLAs. Managers are alerted before work goes stale.

Illustrative Intaque inbox raw inbox tabs, sender details and spam classification
Inbox and spam screening. Every message the pipeline received is listed with its status and classification; spam decisions can be reversed with Not Spam. Illustrative synthetic demo, not live data.
Illustrative Intaque Team and Routing page with team members and routing groups
Office groups and routing. Team members and routing groups sit side by side, with open request counts per group. Illustrative synthetic demo, not live data.

The outcome

Faster first replies. Fewer surprises for managers.

Operational results you can see in the product: clear ownership, tracked deadlines and follow-up.

Illustrative Intaque Control Center for a synthetic family medicine practice showing open requests, group availability, workload and attention risks
Control Center. A practice manager sees which office teams have coverage, what is unclaimed and what is at risk, without opening every inbox. Illustrative synthetic demo, not live data.
Illustrative Intaque request action items with assignment options
Follow-up tasks. Action items on each request can be assigned to teammates or a group. Illustrative synthetic demo, not live data.
Explore every feature

Trust

Security that is described honestly.

Intaque.com is HIPAA compliant. Before handling protected health information (PHI) through Intaque, medical practices must sign a Business Associate Agreement (BAA) with Inspection-Ready Institute, Inc., DBA Intaque.com, for the required legal protections and HIPAA/HHS compliance. Intaque.com encourages medical practices handling PHI through email or their website to review this agreement with their legal counsel before signing. Contact [email protected] to request a copy of our Business Associate Agreement.

Read the security overview
Illustrative Intaque Settings view with inbound email address, active sessions and groups and escalation
Sessions and account controls. Active Sessions shows every signed-in device, with one-click sign-out for inactive sessions or everywhere else. Illustrative synthetic demo, not live data.

Pricing

One plan. Everything included.

Monthly

$99.95 / month

Try every feature free for 15 days. Subscribe when you are ready; monthly renewals begin from your paid start date.

Start 15-day Demo
Saves $199.45 a year

Annual

$999.95 / year

Start with a free 15-day Demo. When you subscribe, the full year is charged upfront and renews from your paid start date. Save about 16.63% versus twelve monthly payments ($1,199.40).

Start 15-day Demo

Common questions

Frequently asked questions

Does Intaque send replies to patients or contacts?

No. AI prepares copy-only drafts. A person reviews, copies and sends from their own channel.

Is Intaque an EHR or clinical software?

No. It is not an EHR, emergency triage or clinical decision software. It manages who owns each website or mailbox inquiry.

Which mailboxes can connect?

Any mailbox configured to forward emails to your [email protected] address. Examples include [email protected], [email protected], [email protected], [email protected], and [email protected].

How do we handle multiple offices?

Organize each office team as a group with its own members, managers, assignment rules and SLAs. Unlimited offices are supported this way.

What does it cost?

One all-features plan: $99.95 per month, or $999.95 per year charged upfront. Annual saves $199.45 versus twelve monthly payments.

Is Intaque HIPAA compliant?

Intaque.com is HIPAA compliant. Before handling protected health information (PHI) through Intaque, medical practices must sign a Business Associate Agreement (BAA) with Inspection-Ready Institute, Inc., DBA Intaque.com, for the required legal protections and HIPAA/HHS compliance. Intaque.com encourages medical practices handling PHI through email or their website to review this agreement with their legal counsel before signing. Contact [email protected] to request a copy of our Business Associate Agreement.

Give every inquiry an owner by Monday.

Connect a form, set up your office groups and let your team see what needs them next.

See pricing and startTour the product